All of our Developer Products are available on an unlocked completely un-restricted 30 day trial. We suggest that everyone take advantage of that before purchasing. Because of the nature of that policy, and the fact that you receive an electronic product that cannot be returned, we do not by default offer a refund if you decide the product does not meet your requirements.
However, mistakes in the ordering or other processes do happen, and we're very flexible with people who are willing to be reasonable. If you believe you are due a refund, please contact us and we'll certainly listen.
Ultimately it will be at our discretion as to whether a refund will be offered.